Privacy Policy for Novah Digital

Last updated: January 2026

Novah Digital (“we”, “us”, “our”, “Novah Digital”) is committed to protecting your privacy and safeguarding your personal data when you use our website at https://novahdigital.io (the “Site”), and in the course of providing our services.

This policy explains: what information we collect, why we collect it, how we use it, and your rights in relation to that information.

1. Information We Collect

We may collect and process the following types of personal data:

a. Information you provide directly

  • Contact information such as name, email address, phone number.

  • Business details when you submit a form or request services.

  • Communications you send to us (including messages and enquiries).

b. Automatically collected data

  • Technical data about your device and usage, such as IP address, browser type, device identifiers, and pages viewed, collected via cookies and similar technologies.

c. Cookies and tracking
We use cookies and similar technologies to improve site functionality and analytics. You can control cookies through your browser settings. (Include or link to a separate Cookie Policy if you have one.)

2. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our services — responding to enquiries, delivering services you request, and communicating with you.

  • To improve our Site and services — including analysing usage to optimise performance and content.

  • For marketing, only with your consent where required by law.

  • To comply with legal obligations and protect our legal rights.

Our legal bases for processing your personal data may include:

  • Consent, where you have agreed to our use of your data;

  • Contract, where it is necessary to provide services you have requested;

  • Legitimate interests, such as improving our Site and communicating with you, provided that these interests do not override your rights and freedoms.

3. Sharing and Disclosure

We do not sell your personal data.

We may share personal data with:

  • Service providers who help us operate the Site or provide services (e.g., hosting, analytics, email systems) under strict confidentiality and security obligations.

  • Legal authorities if required by law, legal process, or to protect rights, property or safety.

4. International Transfers

Where data is transferred outside the UK or EU/EEA (for example, to cloud service providers), we ensure appropriate safeguards are in place to provide an adequate level of data protection compliant with UK GDPR.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. Specific retention periods may vary by data type and processing activity.

6. Your Rights

Under UK GDPR and data protection laws, you have the right to:

  • Access your personal data and receive a copy.

  • Correct inaccurate or incomplete information.

  • Request erasure of your personal data (“right to be forgotten”).

  • Restrict or object to processing in certain circumstances.

  • Data portability — receive your data in a structured format.

  • Withdraw consent at any time where processing is based on consent.

You may exercise these rights by contacting us at the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

7. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and you should review their policies before providing any personal data.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. The updated policy will be posted here with a revised date.

10. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact:

Novah Digital
Email: info@novahdigital.io
Phone: 07946 322680